Shipping and Return Policy
Thank you for shopping with Art-Brush! We're committed to providing you with the best possible shopping experience. Please read our shipping and refund policy carefully to understand how we process and deliver your orders.
Processing Time:
Orders are processed within 3-5 business days, excluding weekends and public holidays. Once the item has been handed to the delivery carrier, a tracking number will be sent to the customer.
Shipping Methods:
We currently offer standard shipping within the United States only.
Shipping rates and delivery times vary based on your chosen shipping destination.
Shipping Rates:
Free Domestic Standard (5-7 business days) by USPS for open edition prints and wearable art t-shirts.
Domestic Standard (5-7business days) $8.00 for all other items.
Domestic Express (2-3 business days) $32.00.
Cancellations:
Once an order is submitted and processing begins, the order cannot be canceled.
Returns:
We gladly accept returns and exchanges under the following conditions:
All items must be returned within 30 days of the delivery date.
Items must be unused, in their original condition, and in the original packaging (if applicable).
Sale items cannot be returned or refunded.
Return Process:
Contact us at support@art-brush.com with your order number and reason for the return. The return shipping cost for a damaged or incorrect item is to be covered by us; customers will be responsible for all other returns. For a damaged order, submit a clear photo showing the issue. We will assist in filing a claim with the shipping provider.
Once we receive the returned item(s) and confirm they are in original condition, you will receive a refund within 5-10 days. Refunds will be issued to the original payment method used by customers.